Something not working as expected? Most issues are solved in a minute. This article walks you through the most common problems in ABOSS Mobile and how to fix them.
Table of Contents
My data is not up to date
An event or project is missing
I cannot use the AI Assistant
I cannot log in
1. My data is not up to date
Tap the refresh icon in the Calendar or on Home. Data also refreshes when you reopen the app. Without an internet connection you see the most recently loaded data.
2. An event or project is missing
Check in the Calendar settings that the project is selected and that travel items, confirmed shows and empty days are displayed the way you want. You only see data you have permissions for.
3. I cannot use the AI Assistant
The AI Assistant is only available with ABOSS Mobile Plus.
4. I cannot log in
Log in with an email address that is connected to your ABOSS environment, or that has been invited by an agency to view an artist calendar.